Privacy Policy

Introduction

Friendly Fred's Pro Appliance Repair ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website absoluteapplianceonline.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing our Site and using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Site includes:

Personal Data

Personally identifiable information that you voluntarily provide to us when you fill out our contact form, schedule a service appointment, or otherwise contact us, such as:

• Full name
• Mailing address
• Email address
• Phone number
• Service location address
• Appliance information
• Payment information

Derivative Data

Information our servers automatically collect when you access the Site, such as:

• Your IP address
• Browser type and version
• Operating system
• Access times and dates
• Referring website address
• Pages viewed directly before and after accessing the Site

Financial Data

Financial information, such as data related to your payment method (e.g., credit card number, expiration date, security code) when you purchase services from us. We store only very limited financial information that we need to complete the transaction. Full payment processing is handled by our secure payment processors.

Mobile Device Data

If you access our Site via a mobile device, we may collect device information, including your mobile device ID, model and manufacturer, and location information.

Use of Your Information

We may use information collected about you for the following purposes:

• To provide and maintain our services
• To process transactions and send related information including confirmations and invoices
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To personalize your experience and to deliver content relevant to your interests
• To provide you with news, special offers and general information about other goods, services and events
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Your Privacy Rights

Opt-Out Right

You can opt-out of receiving our marketing emails by following the unsubscribe instructions included in every email we send. Even if you opt-out of receiving marketing communications, we will still send you transactional messages about your purchases, account, and other service-related issues.

Access, Correction, Deletion

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: